First, the senior member of staff (similar to a charge nurse) will assess the schedule to see which nurses are available to work. The senior member of staff will then call the available nurses to see if they will be able to work.
If there is no one available, the responsibility will then go to the Matron. The Matron will then call the NHS Professionals to get assistance from a traveling nurse.
If no one is available, the Matron will seek assistance from an independent nursing agency. Nurses that are obtained from a private agency and more costly than nurses from NHS professionals.
If these routes are unsuccessful, doctors will be made aware of the staff shortage and the ward capacity will be reduced.
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